Boomzino Privacy Policy

Boomzino is operated by Neroblanko Tech B.V., a company incorporated in Curaçao and licensed by the Curaçao Gaming Control Board. This page describes the personal data we collect from players, the purposes for which we process it, the parties we share it with, and the rights available to you. Neroblanko Tech B.V. processes personal data in accordance with its own data-handling obligations as a Curaçao-licensed operator, and applies the data security and confidentiality standards set out in this policy.

What information we collect

We collect personal data across several categories depending on how you interact with the site. At registration, we collect your name, date of birth, residential address, email address, and phone number. For identity and payment verification under our KYC obligations, we collect copies of government-issued identification, proof of address documents, and payment method documentation. We also collect gameplay data, including deposit and withdrawal records, bet history, session times, and game selections. Device and network data, including IP address, browser type, operating system, and device identifiers, is collected automatically when you access the platform. Cookies and similar technologies are used for site functionality and analytics.

How we use your information

We process your personal data to provide the service: creating and maintaining your account, processing deposits and withdrawals, and enabling gameplay. We use your data to meet regulatory obligations, including age verification, identity checks, anti-money laundering monitoring, and transaction review under our three-tier due diligence model. Security and fraud prevention processes run continuously across accounts and transactions. Where you have opted in, we use contact details to send marketing communications, which you may withdraw at any time.

We share personal data with licensed payment processors to handle deposits and withdrawals, and with identity verification providers to carry out KYC checks. Data may be shared with the Curaçao Gaming Control Board and with law enforcement or regulatory authorities where we are legally required to do so. We may also share data with affiliated companies within the Neroblanko Tech B.V. group of brands where this is necessary for platform operation. We do not sell personal data to third parties.

Data retention

We retain account and transaction records for a minimum of five years following account closure, in line with anti-money laundering obligations applicable to our licence. Certain records, including KYC documents and financial transaction logs, may be retained for up to seven years where required by the applicable regulatory framework. After the relevant retention period has elapsed, data is deleted or anonymised.

Your rights

You have the following rights in relation to the personal data we hold about you:

Access: you can request a copy of the personal data we hold about you.
Rectification: you can ask us to correct inaccurate or incomplete data.
Erasure: you can request deletion of your data, subject to our regulatory retention obligations.
Restriction: you can ask us to limit how we process your data in certain circumstances.
Objection: you can object to processing carried out on the basis of legitimate interests.
Portability: you can request your data in a structured, machine-readable format where technically feasible.

To exercise any of these rights, contact us using the details below. If you are not satisfied with our response, you may raise a complaint with the Curaçao Gaming Control Board or the data protection authority in your country of residence.

Contact us

Privacy queries and data rights requests can be sent to [email protected] . For account closure or refund-related matters, use [email protected] . No dedicated Data Protection Officer is named for this operator; all privacy correspondence is handled through the support team.